Refund Policy

1. Before Work

Full refund if not commenced. Australian Consumer Law guarantees apply.

2. During

Briefing: 15%. Draft: 50%. Delivered: quality revision instead of refund.

3. Interpreting

See cancellation policy in Terms.

4. Quality

Free corrections for errors within 14 days.

5. Processing

5-10 business days via Stripe. Updated: March 2026.